What you want to know
before the conversation begins.

MLI Leadership Institut GmbH, Mühlstraße 4, 86911 Dießen am Ammersee, Germany. Legal form: GmbH (limited liability company), founded 2013. Commercial register HRB 36640, Local Court of Augsburg. VAT ID DE289523343. Represented by Sebastian Morgner.

The first meeting is free of charge and included in every coaching.

Each phase can be commissioned separately. Invoicing is monthly by progress or per phase.

Payment terms are 30 days net from receipt of invoice. Invoices are issued as PDF or XRechnung; please provide the routing ID, purchase order and vendor number with the order.

Even when several specialists from the network are involved, it remains one contract and one invoice.

For initiatives with several components we prepare a flat-fee proposal; for initiatives lasting three months or more we prefer flat project fees for defined deliverables. The design component is shown separately. The standard rates are in the institute dossier.

For larger mandates we grant a partnership discount on the net fee volume: from €50,000 3%, from €100,000 5%, from €200,000 7.5%. The discount applies to the entire volume and is deducted from the very first invoice; if the volume called off stays below the threshold, we reconcile with the final invoice to the tier actually reached.

Yes. For coaching and program modules we agree framework agreements with call-off contingents, central invoicing and an anonymized usage report. Confidentiality toward individual participants remains unaffected and is set out in the contract.

Individual sessions can be rescheduled free of charge up to 48 hours in advance, workshops and modules up to two weeks in advance. A coach can be changed without justification and at no extra cost.

No travel expenses are charged within the Munich metropolitan region; elsewhere at cost and against receipts.

The entry point is usually the survey phase. Beyond that, multi-year architectures for leadership populations from 30 to several hundred people, in parallel at several locations.

German and English throughout, further languages through the network on request. Delivered on site, hybrid or online — the decision is made by effectiveness, not by travel budget.

The survey usually begins four to six weeks after commissioning. For shorter deadlines, please talk to us before you issue a tender.

Processing in accordance with the GDPR, a data processing agreement under Art. 28 GDPR as standard, data stored in the EU. Survey data are reported in aggregated form only; interview content is reported as patterns and never attributable to individuals.

Business and professional liability insurance with a certificate of coverage on request, a self-declaration on grounds for exclusion (Sections 123, 124 of the German Act against Restraints of Competition), tax and social security clearance certificates and proof of liability insurance within two business days.

When we agree on a flat fee, that amount stands. We begin with an analysis phase that can be commissioned on its own. If it does not deliver a comprehensible diagnosis and a concrete next step, we do not invoice it.

Through a standardized survey before the start and after 12–15 months, using the same version of the questionnaire. The scores go into a report you can present to your governing bodies. We disclose the survey instrument and methodology before the contract is signed.

Yes. We arrange reference calls with comparable clients on request. For reasons of confidentiality, we name individual reference cases only in a personal conversation.